People like to eat. That is a fact that cannot be questioned. While the comfort of home and cooking there is unmatched, dining outside where you pay for the food and enjoy sitting with other people around you is also enjoyable. This is why it is not easy to be in the restaurant business.
Customers do not only look for food when they enter a dining place. They look for comfort too and satisfaction too. That is the job that can be made even more possible with food service training. Sure, the menu might be great. Then again, the people who serves it, matters a lot too.
Profit is dependent on the people coming in to dine and putting their money on the food. But no matter how delicious the food is, if the service is bad, they are likely to remember their experience with your staff more than what they have eaten. This is where you need to be careful. Otherwise, you will be surprised how much you can lose with a team that has no clue.
The right people will not just come from nowhere. You have to hire them and develop what skills they already have. From the start, weed out those who has a potential to become bad apples on your front lines. You do not need them to work with half a heart on the job.
To consider yourself a winner, take note that one of the most important factors of managing a restaurant is making sure your front liners are trained well. It is safe to say that they make quite the primary factor of having regular customers. A good experience paired with the food that people love to eat will guarantee customers coming back for more.
Before that, make sure you also know what you want them to familiarize first, among other things. Make sure to include the most vital things like schedules, rules and regulations, and of course, what you sell. Anyone who cannot tell one menu from the next will be a disgrace to the business.
You cannot expect to build champions of a team if your folks does not the heart and talent for it. They can be experts, skills can be taught, but attitude is mostly inherent. A bad apple in the group is going to take away all that you have worked for, or at least, most of it.
Standards should always be set, to make sure that only those who are qualified will stay with you. Not that you cannot use all the hands that you need on deck. It is just that outstanding performance depends so much on the staff, that you cannot always gamble.
Check if it is standardized because you cannot just let a group of individuals educate your people and give them a session without knowing what the objectives are. Try understanding it and ask the experts if they are really a perfect for the kind of employees that you have. From there, work it out with them, and make the most out of it.
Customers do not only look for food when they enter a dining place. They look for comfort too and satisfaction too. That is the job that can be made even more possible with food service training. Sure, the menu might be great. Then again, the people who serves it, matters a lot too.
Profit is dependent on the people coming in to dine and putting their money on the food. But no matter how delicious the food is, if the service is bad, they are likely to remember their experience with your staff more than what they have eaten. This is where you need to be careful. Otherwise, you will be surprised how much you can lose with a team that has no clue.
The right people will not just come from nowhere. You have to hire them and develop what skills they already have. From the start, weed out those who has a potential to become bad apples on your front lines. You do not need them to work with half a heart on the job.
To consider yourself a winner, take note that one of the most important factors of managing a restaurant is making sure your front liners are trained well. It is safe to say that they make quite the primary factor of having regular customers. A good experience paired with the food that people love to eat will guarantee customers coming back for more.
Before that, make sure you also know what you want them to familiarize first, among other things. Make sure to include the most vital things like schedules, rules and regulations, and of course, what you sell. Anyone who cannot tell one menu from the next will be a disgrace to the business.
You cannot expect to build champions of a team if your folks does not the heart and talent for it. They can be experts, skills can be taught, but attitude is mostly inherent. A bad apple in the group is going to take away all that you have worked for, or at least, most of it.
Standards should always be set, to make sure that only those who are qualified will stay with you. Not that you cannot use all the hands that you need on deck. It is just that outstanding performance depends so much on the staff, that you cannot always gamble.
Check if it is standardized because you cannot just let a group of individuals educate your people and give them a session without knowing what the objectives are. Try understanding it and ask the experts if they are really a perfect for the kind of employees that you have. From there, work it out with them, and make the most out of it.
About the Author:
Our food service training is developed for anyone who is interested in working in the catering industry. To know more about our programs, visit this site at http://www.authorizedfoodsafetytraining.com.
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